LCL Beauty Reviews and Complaints
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LCL Beauty review: Excellent customer service
I have had nothing but wonderful customer service with this company. Everyone is extremely helpful, machine is in perfect working order. I definitely recommend ordering from them.
Review
Product
Lcl Beauty Pro-2288 Facial Machine
Pros
- Great product
Reason of review
Good customer service
LCL Beauty review: I received a broken piece on my diopter
Diopter was received with a broken piece
Review
Cons
- Broken piece
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Tags
I want to purchase a salon chair for my wife so we searched on for a chair she though was good for her and we saw a chair from Buyrite at a decent price and I bought it. The chair with the shipping fee would cost me approximately $462.00 and I was told I would receive...
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Review
Reason of review
Problem with delivery
Loss
$462
Preferred solution
Deliver product or service ordered
I had wished I found this site before purchasing from them. I had a friend who purchased a 4-1 unit with the microderm wands + tips to attach last year & she said they were decent for the price. I decided I would jump online & purchase the same. However, when it...
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Review
Product
Lcl Beauty Microdermabrasion Machine
Pros
- Speed of receiving product
Cons
- Manipulative
- Poor quality
- Deception
Reason of review
Poor customer service
Loss
$140
Preferred solution
Full refund
Tags
This was my second order from this company. I had placed another order for spare parts on my facial machine and had added on a foot-bath from the accessories section on their website. When the shipment had arrived it seemed that the product had been damaged during...
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Review
Product
Lcl Beauty Facial Machine
Cons
- Unprofessional
- Poor quality
- Deception
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
Purchased a 14 in 1 facial machine for 1000 dollars from them. A year later there was a shortage in one of the wires. The shortage caused a lot of smoke and horrible smell. All appointments had to be cancelled for the rest of the day due to the burnt plastic smell. I...
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2 comments
Hi - how was this resolved? I am considering a similar machine from lol.
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Review
Product
Lcl Beauty Facial Machine
Reason of review
Bad quality
The 2nd time I bought this this model brand new and the steamer does not work . Having a difficult time getting a hold of customer service . I just either want someone to repair this or give me a better model from the company my email address is slbenyo1974@gmail.com...
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1 comment
LCL Beauty can be reached at 425-388-9988 Monday-Friday 7am-5pm PST. LCL Beauty also monitors their email in the evenings and on the weekends, therefore, you can send an email to sales@lclbeauty.com and a customer service representative will be happy to assist you with your steamer. LCL Beauty also has full time technical support staff that will be happy to help.
Review
Product
Lcl Beauty Pro-2288 Facial Machine
Reason of review
Damaged or defective
I have had their product, an rf for over 5 years. Never had a problem with it, infact it is so nice, I have ordered 5 of them to teach with as I have a seasoned esty of several decades. Their customer service "Debbie" is fantastic and on the ball, she has been very...
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Review
Product
Lcl Beauty Facial Machine
Pros
- Great product
Reason of review
Good quality
This company is selling what is supposed to be 'professional equipment' for beauty professionals. In reality - very poor quality industry unqualified 'Made in China' garbage which often break or malfunction almost immediately. Besides, they never enclose any manuals to...
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4 comments
in what WORLD does a solid core wand make sense?!?
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Review
Cons
- Deception
Reason of review
Bad quality
Loss
$200
I purchased a *** shampoo chair and want to return it but they charge you you to do so even when equipment is non functional. This is their way of making extra money on crap they sale. Several things includeding chairs that fell apart within a year or more and they...
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1 comment
LCL Beauty stands behind all of our products with a full one year warranty and would never ask you to pay for shipping if you received a defective product.Please let us know if we may be of further assistance.
Review
Product
Lcl Beauty Recliner
Reason of review
Damaged or defective
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Help! This JUST happened to me.
I wish I would have seen your review before I bought.
Can you give me a little step on how they expect you to use a non-suction wand? Or if you were able to find other traditional wands that could be used with this machine??